Deep Smarts – Filter the Expertise Knowledge

Deep Smarts enables all workers to select and award contributions from the community. This helps filter valuable and timely experiences and knowledge being shared in the process. Deep Smarts improves the reliability, dependability and quality of contributions in Situation Expert. It awards and encourages deliberate thinking.

Workers Figure It Out

How do people truly learn in the flow of work? The stories here illustrate why it is important to encourage workers to “figure it out” when implementing and applying workflow learning.

The article to download is attached here.

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Fishbones

Fishbones

Finding the causes for the Sitch. This helps clarify what to focus on when you fix, change or improve the Sitch. It focuses your attention on the right things.

The 25 thinking tools

Mouseover the tools to see explanations and click the video icon to preview a video.

Thinking & Analysis Tools

Fishbones

Fishbones

80/20 Ideas

80/20 Ideas

Sketches
Sketches
Frames
Frames
Group Think Comments
Group Think Comments
Pros and Cons
Pros and Cons
What Ifs
What Ifs
Improving Work
Improving Work
Risk Analysis
Risk Analysis
Consequence Thinking
Consequence Thinking
5 Whys
5 Whys
Answers & Solutions
Answers & Solutions
Submissions
Submissions
Research
Research
Answers & Solutions
Importance

Insights & Solutions Tools

Checklists

Checklists

Videos

Videos

Downloads

Downloads 

Links

Links

Workarounds

Workarounds

Mapping Ideas

 

Contributions

Contributions

Scaling Capability

Scaling Capability

Go / No Go

Go / No Go 

Troubleshooting

Troubleshooting

Steps / Procedures

Steps / Procedures

Insights

Insights 

Networks

Networks

Testing, Trial & Error

Testing, Trial & Error 

Communication Charts

Communication Charts

Impacts & Metrics Tools

Impacts

Impacts

Stories

Stories

Customizable & Special Tools

Checks
Checks
Lists
Lists
Process Flow
Process Flow
Metrics
Metrics
Notepads
Notepads
Converge
Converge
Before & After Results
Before & After Results
Resources
Resources