Support Modern Learners & Workers

How Situation Expert and 25 Thinking Tools
Support Modern Learners and Workers?

ChatGPT

AI Assisted

Agile, Remote, Networked,
Self-Learners, Solutions Driven,
ChatGPT AI Assisted Problem Solving

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Real-Work Impacts

Create Sitches (scenarios, real-work situations) to encourage deep thinking and application of ideas using one or a combination of 25 thinking tools. (For example problem-solving, troubleshooting, 80/20 rule, pros and cons, 360 degrees reflections, etc. Access the Work Impacts Reports.

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Microlearning

Develop Microlearning content in text, image, upload video, PDF, PowerPoint files, and eLearning courses. Easy and fast distribution to members.

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Social Learning

Participants can invite others and exchange ideas, contribute and learn from each other.

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Networking

Participants can organize their own small trusted groups. Their groups allow them to develop intimate relationships. They rely on their networks for answers to problems they may encounter at work.

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Cohorts and Collaboration

Allow participants to invite peers and leaders to join the Sitches or projects.

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Sharing Stories

By sharing their own situations and solutions, members share their stories. At the heart of Situation Expert and 25 Thinking Tools is unlocking people’s abilities to share stories and experiences from real-life events. Members’ stories create shared understanding and empathy.

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Advanced Scenarios

Provide learners and workers real-work situations as scenarios, ask them to analyze and find solutions. Let them discover their own answers.

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Progress

Review member learning progress and expertise build-up reports.

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Expertise

Show participants their Path to Expertise (Path2X) progress. Path2X displays contributions on specific topics, ranking of contributions, and a searchable database of helpful answers. It shows the Top Situation Experts List.

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Tagging

Categorize all content as resources. Add tags for easy search and access.

Agile, Remote, Networked, Self-Learners, Solutions Driven, ChatGPT AI Assisted Problem Solving

How Situation Expert and 25 Thinking Tools<br />
Support Modern Learners and Workers?

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Adaptive learning

Allow participants to study assigned learning or learning on Sitches which they find useful and relevant. They can initiate their learning plans by creating Sitches and discussing answers with peers, leaders, and experts.

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Workflow Learning

Support workflow learning. While at work, participants and members search for answers and alert others about a problem that needs answers. Participants are encouraged to share experiences, learn from peers, and find reliable answers with search tools.

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Knowledge Database and Performance Support

The accumulation of participant-shared experiences and expertise which are ranked and organized for quick access and reference. This draws out and takes advantage of abundant tacit knowledge from members.

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Curation

Participants assist in curating, ranking, and commenting on high-value contributions by members.

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Mentoring

Allows mentors to be assigned in groups to assist members, review and comment on projects, rate projects, and provide coaching and mentoring guidance.

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Formal Learning

Add the ability to assemble a Sitch (Situation) as a formal content delivery with different content: eLearning, videos, PDFs, PowerPoint, and other methods.

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Blended

Link, present, or add the Sitches to an existing lesson, course, webinar, in-person session, or eLearning.

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Knowledge Checks

Add tests and knowledge checks and surveys at the end of the situation. Options include true/false, yes/no, essay, prioritization, and others.

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Scheduling

Create and monitor schedules of learning plans.

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Subscription, Spaced, and Alerts

Participants receive real-time, daily, or weekly email alerts summarizing learning comments and expertise ideas from their lessons and programs.

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Branding

Customize, brand, and build your website.

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Support and Help

Participants send support requests and search help and guide answers.

Progressive Problem-Solving assisted by AI ChatGPT

Immersive Knowledge Powered by ChatGPT AI Assistant

AI ChatGPT accelerates and deepens problem-solving and learning. ChatGBT helps in drawing foundational knowledge from a generative conversation with the Internet. Situation Expert system validates, stores, and leads to smart thinking skills.

GET IN TOUCH

We’re Here to Help

Click the Thinking Tools below to learn more.

Thinking & Analysis Tools

Fishbones

80/20 Ideas

Sketches

Frames

Group Think Comments

Pros and Cons

What Ifs

Improving Work

Risk Analysis

Consequence Thinking

5 Whys

Answers & Solutions

Submissions

Research

Importance

Insights & Solutions Tools

Checklists

Videos

Downloads

Links

Workarounds

Mapping Ideas

Contributions

Scaling Capability

Go / No Go

Troubleshooting

Steps / Procedures

Insights

Networks

Testing, Trial & Error

Communication Charts

Impacts & Metrics Tools

Impacts

Stories

Customizable & Special Tools

Checks

Lists

Process Flow

Metrics

Notepads

Converge

Before & After Results

Resources

Fishbones

Finding the causes for the Sitch. This helps clarify what to focus on when you fix, change or improve the Sitch. It focuses your attention on the right things.

80/20 Ideas

80/20 Rule is about asking the question “Which aspect of the problem or solution causes the greatest consequences or results?” Usually 20% of the problem or solution causes 80% of the consequence or results. This helps you focus on the right things.

Sketches

Sketch your ideas and items to help you visualize your understanding of the issues in the Sitch. You may want to sketch patterns, similarities or dissimilarities. Your sketch can be very basic, which is alright, or very advanced.

Frames

The Frames thinking tool presents a 360-degree view of the Sitch (situation). It helps you to consider other people’s perspectives and allows you to understand them better and refine your approaches and solutions.

Group Think Comments

This is an open discussion about the Sitch. You can post your observations, ask questions, reply and help others, add files, links, photos and videos. Also, you can use the other actions in Analysis, Solutions and Impacts for more specific actions.

Pros and Cons

One way to assess solutions and make go or no-go decisions is to list the pros, the reasons that favors the decisions, and the cons, the reasons that do not support the solution. This approach helps you to weigh things.

What Ifs

This is a mini-scenario. By presenting a solution that shows the different scenarios, you improve your understanding of the options in solving the Sitch.

Improving Work

To fix, solve and improve work issues, follow the 5-step process of Improving Work. Start with 1 and end with 5. The steps help you to have a “thinking process” to get better quality results.

Risk Analysis

Thinking through a problem involves handling risks and consequences. This tool helps you to take steps to plan for managing risks and reducing costs and negative impacts.

Consequence Thinking

Every action has effects and consequences. This tool helps learners determine information on near, medium, or long-term consequences of the first, second, or third order of consequences.

5 Whys

Unlocking deeper insights using the ‘5 Whys’ tool.

Answers & Solutions

Submissions

Research

Importance

Checklists

The checklists are steps, processes, procedures or lists of ideas to help fix, change or find a solution for the incident, situation, event, challenge, etc. This helps provide a quick guide to review main points.

Videos

Share a video, yours or others, from your company, Tube.com, TedX.com, and other sources that provide more ideas on how to deal with this situation. Share a video link that may help in the solution of the sitch. This adds valuable resources.

Downloads

Share a document, yours or others, from your company as references that provide more ideas on how to deal with the Sitch.

Links

Share a website link, yours or others, from your company that provide more ideas on how to deal with the Sitch.

Workarounds

When you face challenges, sometimes you have no control over moving some obstacles. So what do you do? You develop workarounds. You workaround the obstacles and achieve your goals.

Mapping Ideas

In Mapping, you are able to visualize the relationships of your ideas. This helps you gain clarity of impacts, causes and effects and how parts add or does not add value to each other. Double click each node to add a new node.

Contributions

In sharing and submitting answers, solutions and content to help others, or for your own research, follow the standards of submitting answers, solutions and content that produce the most reliable answers and convincing presentations. Complete the Surface and Deep Sources.

Scaling Capability

Scaling is a method of dealing with unexpected, unknown or exception work issues. This helps you “think through” the process of considering current “Standards”, defining the “Deviations”, and then finding or creating new ways, methods or solutions.

Go / No Go

Go / No Go is a decision tree tool. This helps you with making “Yes” (go) or “No” (no go) decisions. The tool allows you to reflect on your analysis or solutions before committing to action.

Troubleshooting

The tools help you to follow a troubleshooting path. It allows you to consider your options and responding to each option. You can visualize the flow of your options and choices.

Steps / Procedures

The Steps / Procedures tool helps you prepare a flowchart, or a series of steps and procedures. This is valuable when you want to study the steps and flow, sequence them, and then share with your teams or ask your team to comment.

Insights

Allows the learner and worker to reflect on ideas, their insights, and their applications. The tool helps further understanding and leads to the transfer of knowledge and results in similar or related problems.

Networks

Finding reliable answers often and easily come from people we trust – that is our network. This tool helps learners to identify their trusted network and the type of answers they may provide.

Testing, Trial & Error

To know if decisions and actions are working, let learners and workers do the testing, trial & error tool. The tool helps learners to go deeper and validate the results of their thinking. The tool lets them discover what works and what does not.

Communication Charts

Impacts

Share a small positive impact based on what have been observed as a result of fixing or finding a solution to the Sitch or challenge. The impact does not need to be accurate or big. It is an estimation. It is a very small positive impact in work and in oneself. This helps to see real-life impacts of the actions and learning.

Stories

Sharing a story is a way of sharing experiences. Answer the questions to complete the Story Arch.

Checks

Collecting data and opinions from others serves as another resource to learn solutions and experiences. This helps you find solutions or confirm your own assumptions.